Shipping policy
ORDER PROCESSING:
PLEASE ALLOW 24 HOURS FOR ORDER PROCESSING, PENDING PRODUCT AVAILABILITY AND PAYMENT VERIFICATION. ONCE AN ORDER IS PLACED, IT CANNOT BE MODIFIED OR CANCELLED. PLEASE ENSURE ALL ORDER DETAILS ARE ACCURATE BEFORE COMPLETING YOUR CHECKOUT. SNPY DOES NOT SHIP ON WEEKENDS OR PUBLIC HOLIDAYS. ALL ORDERS SHIP FROM KOLKATA, INDIA.
YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL ONCE YOUR ORDER IS SUCCESSFULLY PLACED. IF YOU DON’T SEE THE CONFIRMATION EMAIL WITHIN A FEW MINUTES, PLEASE CHECK YOUR SPAM OR JUNK FOLDER.
DUE TO HIGH DEMAND, SOME ITEMS MAY BECOME UNAVAILABLE EVEN AFTER YOUR ORDER HAS BEEN PLACED. IN SUCH CASES, A REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD OR THROUGH AN ALTERNATE METHOD LIKE A CHECK, SENT TO THE ADDRESS PROVIDED DURING CHECKOUT. FOR REFUNDS ISSUED TO THE ORIGINAL PAYMENT METHOD, PLEASE ALLOW 5-10 BUSINESS DAYS FOR IT TO APPEAR ON YOUR STATEMENT.
ALL ORDERS ARE REVIEWED BY OUR SECURITY TEAM AND MAY BE CANCELLED BY SNPY AT ANY TIME.
ONCE YOUR ORDER HAS BEEN PROCESSED, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL CONTAINING TRACKING DETAILS.
ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING PEAK TIMES, SPECIAL RELEASES, HOLIDAYS, OR SALE PERIODS.
SHIPPING METHODS:
FOR ORDERS WITHIN INDIA, SNPY OFFERS FREE STANDARD SHIPPING (3-5 BUSINESS DAYS).
INTERNATIONAL SHIPPING:
SNPY DOES NOT OFFERS WORLDWIDE SHIPPING.
CUSTOMER SERVICE HOURS:
MONDAY – SATURDAY | 11:30 AM – 7:00 PM IST | +919830485723
HOLIDAYS OBSERVED BY SNPY:
• DIWALI
• NEW YEAR’S DAY
• INDEPENDENCE DAY
• CHRISTMAS EVE
• CHRISTMAS
LOST PACKAGES:
ONCE A TRACKING NUMBER SHOWS PROOF OF DELIVERY, SNPY IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ANY CLAIMS SHOULD BE MADE WITH THE COURIER.
FOR FURTHER ASSISTANCE, PLEASE CONTACT SUPPORT@SNPY.STORE.
FINAL SALE ITEMS:
DURING PROMOTIONS OR SALES, ALL PURCHASES ARE FINAL. SNPY RESERVES THE RIGHT TO EXTEND, MODIFY, OR TERMINATE SALES AT ANY TIME WITHOUT NOTICE. PRICE ADJUSTMENTS WILL NOT BE MADE FOR ITEMS PURCHASED PRIOR TO A PRICE CHANGE.
